General Insurance Services
Josh graduated from the University of Utah and brings with him a great enthusiasm for excellent customer service. A native of Indiana, Josh has a great work ethic and a background of management and leadership from his previous employment.
Aside from his career in Insurance, Josh is also a dad to 6-year-old Blakely, 4-year-old Indy, 2-year-old Koa, and 8-month-old Covey who are also the 17th, 18th, 19th and 20th grandchildren of the agency owners. Get to know Josh - you will be impressed!
Away from the office you might find Josh playing pickleball on one of the few courts here in San Clemente, playing volleyball with a church league or continuing his love of soccer as a player and spectator. Josh played for Southern Virginia University, but now mostly kicks a ball around with his kids and helps coach them.
Salma grew up in San Clemente. She earned her insurance license and started her insurance career in 2018. She grew up speaking both English and Spanish and is comfortable and fluent in both.
Salma loves to learn and develop skills and strategies to improve her effectiveness as an insurance agent, and she enjoys people and assisting them with their insurance needs.
Outside of work and school, Salma enjoys spending time with her family and her dog, Harlow.
Maria is an Orange County native who graduated from Cal State Fullerton in 2017.
She began her insurance career during her last year of college and has been working in insurance ever since. She loves her job because she is passionate about helping people understand insurance, since sometimes understanding policies and coverage options can be tricky.
Maria also enjoys building relationships with clients and always makes sure to provide them with the best coverage to suit their specific needs. She also speaks fluent Spanish.
Outside of the office you will most likely find Maria and her husband walking their two dogs downtown, or exploring new and interesting restaurants in the area. On her free time she also enjoys practicing yoga or reading a good book!
Karen was born in Argentina and grew up in San Clemente, where she graduated from San Clemente High School.
She is currently working toward her Property and Casualty Insurance License to better support clients with their insurance needs. She is bilingual in English and Spanish. Karen enjoys building strong relationships and helping people feel confident in their coverage.
Before joining the agency, Karen worked as a restaurant manager and as an administrative assistant in both medical and dental insurance, giving her a well-rounded background in customer service and insurance processes.
Outside the office, she loves being outdoors, spending time at the beach, and hanging out with her dog, her family, and her friends. Karen brings a friendly, community-based approach to every client interaction and is proud to serve her customers.
After graduating from Brigham Young University in 1980 with a degree in Accounting, Jerry worked for GTE (Verizon) for 15 years. He married Barbara in 1995, moved to San Clemente and switched from a corporate career to managing General Insurance Services.
In addition to helping our insureds, he enjoys spending time with his large, blended family, serving in his church congregation, playing volleyball and pickleball, bike riding and reading.
He feels fortunate to have learned Spanish while on a 2-year mission to Argentina prior to college, which allows him to better help our Spanish speaking insureds.
Barbara grew up in the Insurance Agency that her father, Herbert Brown started in 1947 and ran out of their West Los Angeles home. After receiving her college degree and teaching credential she looked forward to a career in education. However, her dad realized how valuable she was to the Agency, and soon had Barbara involved full time.
Herb moved the Agency from West Los Angeles to Orange County in 1975 and the extended family all relocated to South Orange County. Barbara took over the Agency in 1994, a year before marrying Jerry.
She has loved the flexibility to schedule her work hours around her children’s schedule throughout the years. She enjoys using her insurance knowledge and rich life experiences to help and counsel others.
Kadyn grew up in the offices of General Insurance Services, literally! The daughter of the owners of the agency, Jerry and Barbara Smith, she has deep roots in the community and in the industry. Kadyn played volleyball and soccer for San Clemente High School and then volleyball for Southern Virginia University. She graduated from the University of Utah studying Sociology and Financial Planning.
Kadyn is a great asset to our agency as she keeps us organized and looking forward. Updating our marketing and social media presence and interacting with our clients and companies, Kadyn is committed to the growth of our family business through building relationships.