949-661-2201
800-244-9878

Meet Our Team

General Insurance Services

Agent / Owner
Jerry Smith
Agent / Owner

Bio

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Agent / Owner

Jerry Smith

Agent / Owner

Bio

After graduating from Brigham Young University in 1980 with a degree in Accounting, Jerry worked for GTE (Verizon) for 15 years. He married Barbara in 1995, moved to San Clemente and switched from a corporate career to managing General Insurance Services.

 

In addition to helping our insureds, he enjoys spending time with his large blended family, serving in his church congregation, playing volleyball, riding bikes, and reading.

 

He feels fortunate to have learned Spanish while on a 2 year mission to Argentina prior to college, which allows him to better help our Spanish speaking insureds.

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Agent / Owner
Barbara Smith
Agent / Owner

Bio

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Agent / Owner

Barbara Smith

Agent / Owner

Bio

Barbara grew up in the Insurance Agency that her father, Herbert Brown started in 1947 and ran out of their West Los Angeles home.  After receiving her college degree and teaching credential she looked forward to a career in education. However, her dad realized how valuable she was to the Agency, and soon had Barbara involved full time.

 

Herb moved the Agency from West Los Angeles to Orange County in 1975 and the extended family all relocated to South Orange County.  Barbara took over the Agency in 1994, a year before marrying Jerry.

 

She has loved the flexibility to schedule her work hours around her children’s schedule throughout the years.  She enjoys using her insurance knowledge and rich life experiences to help and counsel others.

 

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Agent / Customer Service Rep
Kathy Skupa
Agent / Customer Service Rep

Bio

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Agent / Customer Service Rep

Kathy Skupa

Agent / Customer Service Rep

Bio

Kathy started working for General Insurance Services in 1998 after working in the semiconductor industry for many years.

 

She and her husband have lived in San Clemente since 1994. They are active in their HOA community and often attend city council meetings to make sure their town is kept safe and beautiful.

 

Kathy’s favorite free time activities are gardening and home improvements, and spending time with family and friends.

 

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Agent / Customer Service Rep
Donna Stevens
Agent / Customer Service Rep

Bio

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Agent / Customer Service Rep

Donna Stevens

Agent / Customer Service Rep

Bio

Donna started her Insurance career in 2002 working for Allstate Insurance Company. She obtained her Property and Casualty license the following year and went on to win awards for her customer service.

 

After years of valuable experience with multiple companies, Donna joined General Insurance Services in April 2015.

 

In her free time you might find her at a BBQ Competition and/or spending quality time with her family.

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Custormer Service Rep
Heidi Romero
Custormer Service Rep

Bio

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Custormer Service Rep

Heidi Romero

Custormer Service Rep

Bio

Heidi graduated from BYU with a degree in Finance and worked for a mutual fund firm in L.A. for several years. She put her career on hold and moved to San Clemente to raise her three daughters. Heidi joined General Insurance Services in 2009, when her youngest started elementary school.

 

Her husband, Enrique has been helping us for years to keep our computers and network running, and to make sure we are taking advantage of the latest technology to best assist our customers.

 

When not working, Heidi keeps busy taking care of her family and helping in her church.

 

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